FAQ's

Returns / exchanges?

Yes. Within 14 days of purchase. Contact me.

  

Chain breaks? 

I have extensively "test driven" the chains wearing them daily in all activities. I've never broken, or had one break. Replacement chains can be purchased individually. Contact me.

 

Replacement leather cord?

Leather cord can wear over time. If you have the silver lobster clasp, cord replacement will only cost you shipping. You will need to send the piece back to me, I'll redo it and return it asap. Please contact me.

 

Gift box?

Certainly! Please let me know in the "message" section when ordering. 

 

Can I add on pendants - purchasing additional ones without a chain?

Yes, indeed. Customers frequently "build a necklace". Please contact me.

 

Can you custom engrave the back of a pendant? 

Yes - all pendants that have a plain backside (not the double sided Hebrew and Elements). Please contact me regarding custom engraving.

 

How long does International shipping take?

International packages ship USPS and are supposed to arrive within ten days. However, occasionally it takes longer due to delays in customs and transit.

 

Is MarLa studio made in the USA?

Everything at MarLa studio is entirely (and proudly) handmade in the USA.

 

Please contact me with any of the above - and all other questions!